Preliminary findings from an ethnographic method on Social technical context in Vietnam. We applied ethnographic methods, including observations and formal and informal conversations and use these findings to publish ethnographic studies exploring this environment, but also to feed our experience and knowledge directly into the project teams developing new technologies.

• Vital Signs are collected to allow nurses and doctors to make decisions about patients on an ongoing basis, but they are also collected for unrelated financial and admin reasons
• ICU nurses are very knowledgeable and skilled although they only had general training. Working in the ICU requires a steep learning curve and causes much pressure for new nurses plus work load and emotional labour when nurses spend more time with patients than doctors.

Speaker

An Luu, MPH
research assistant
Oxford University Clinical Trial Unit (OUCRU)
Ho Chi Minh City, Vietnam

An Luu earned her MPH degree in International Health as a Fulbright Fellow from Oregon State in 2016. She volunteered for one year at OSU’s Student Health Service on campus doing Violent Prevention as a post academic training. On returning to Vietnam, she worked for INGOs as project manager on NCD management and diabetic retinopathy projects.

She is currently working as a research assistant at Oxford University Clinical Trial Unit (OUCRU) in Ho Chi Minh city. Her work focuses on developing and testing systems to improve decision-making in intensive care units in Vietnam, using ethnographic method by carrying out qualitative research on vital sign monitor in critical care settings. She works with an implementation team to a test low cost remote vital sign monitoring for COVID-19 patients during outbreak in HCMC and another system for Dengue management (computer-based decision support system) using human center bottom up approach.