Explore how friction-free AI reshapes the way we learn and care. Understand why instant summaries can flatten insight—and how purposeful struggle reignites curiosity, critical thinking, and professional judgment. We’ll map the capabilities of today’s AI and where they’re headed tomorrow, then review practical use cases for classroom instruction, clinical encounters, and everyday strategic decisions. You’ll leave with clear principles for adding productive friction that lets people and intelligent tools advance together, deepening insight and fueling resilient growth.

Dr. Michael J. Jabbour is an expert in organizational transformation, with over two decades of experience in artificial intelligence, human-centered agile development, and healthcare. As the AI Innovation Officer in the Office of the CTO and a former CIO/CTO for various NYC agencies, including the NYC Department of Education, he has led numerous digital transformations and operational mergers, securing significant innovation project funding and developing programs that benefit millions of users. In his current role at Microsoft, MJ combines his expertise and passion for making a positive societal impact through advancements in education, medicine, and pioneering research that pushes the boundaries of human-AI collaboration. His initiatives are set to drive innovation that empowers individuals globally to achieve more through the transformative potential of AI.